When businesses engage a digital marketing agency, they're trusting that agency to help grow their revenue. But one of the biggest mistakes we continue to see is businesses allowing an agency to create and own their Google Ads or Meta advertising accounts under the agency's name.
It may seem like a small detail when you're signing up, but years later it can become one of the most expensive mistakes your business makes.
At Fastrack Digital, we firmly believe your business should always own your advertising accounts. Your agency should simply have permission to manage them.
Here's why.
Your advertising account is a business asset
Think about your Google Ads or Meta account the same way you think about your website, customer database or CRM.
Over time it builds enormous value, including:
Years of campaign history
Conversion data
Audience insights
Keyword performance
Winning ad copy
Creative performance
Bidding intelligence
AI and machine learning signals
Remarketing audiences
Conversion tracking history
Google and Meta's AI become smarter the longer an account operates. Starting with a brand-new account often means starting from scratch.
Changing agencies should be simple
Unfortunately, we've seen businesses discover they don't actually own their advertising account when they decide to move to a new agency.
Instead they're told:
"We can't transfer the account."
"It's part of our master account."
"We'll need to create you a new account."
This means losing years of valuable data and performance insights overnight.
A reputable agency should simply remove themselves as a manager and allow your new agency to take over. The account stays exactly where it belongs - with your business.
Your agency can still manage everything
There is absolutely no disadvantage to your agency managing an account that you own.
Google Ads is specifically designed for this through a Google Manager Account (formerly MCC). Your agency receives secure management access while you retain ownership.
The same applies to Meta Business Manager, Microsoft Advertising, LinkedIn Ads, TikTok Ads and most other advertising platforms. The agency gets everything they need to manage campaigns.
You retain ownership.Everyone wins!
Always pay Google or Meta directly
Another important question to ask is: Who is actually charging your credit card?
Ideally, it should be Google, Meta or the advertising platform itself.
We recommend:
Google bills your business directly.
Meta bills your business directly.
Microsoft bills your business directly.
Your agency should invoice separately for their management services.
This provides complete transparency because you always know:
Exactly how much media spend went to the advertising platform.
Exactly how much you're paying in agency management fees.
That every advertising dollar is being spent on your campaigns.
Avoid bundled media spend
Some agencies ask clients to pay one monthly invoice that includes both advertising spend and management fees.
While this may appear convenient, it can create uncertainty around:
How much is actually being spent on advertising.
Whether the agreed media budget is being invested.
Platform billing transparency.
Campaign reporting accuracy.
Direct billing removes this uncertainty.
You should be the Administrator
Whenever possible, your business should be the primary Administrator of:
Google Ads
Google Analytics 4
Google Tag Manager
Google Search Console
Meta Business Manager
Meta Ads Manager
Microsoft Advertising
Google Merchant Center
YouTube Channel
Google Business Profile
Your agency should be granted the appropriate level of access to manage these platforms on your behalf.
This protects your business should staff change or agency relationships end.
Ask these questions before signing with an agency
Before engaging any digital marketing agency, ask:
Will we own our Google Ads account?
Will we be the Administrator?
Will Google bill us directly?
Can another agency access the account in future?
If we leave, do we retain all campaigns and historical data?
Will we own all audiences, pixels, conversion tracking and creative assets?
Any reputable agency should answer "Yes" to these questions.
The Fastrack Digital approach
At Fastrack Digital, every paid media account belongs to our client.
We simply connect through secure Manager Accounts that allow us to optimise campaigns while our clients retain complete ownership.
Our clients are billed directly by Google, Meta and other advertising platforms, providing complete transparency over advertising investment.
If a client ever chooses to move on, they keep every campaign, every conversion, every audience and every piece of historical performance data they've invested in building.
Because it's their business. And it should always be their account.
Final thoughts
Your advertising accounts become more valuable every month they're active.
They contain years of customer insights, AI learning, campaign optimisation and business intelligence that simply cannot be recreated overnight.
Whether you're working with your first agency or your fifth, make sure your business owns the accounts, controls administrator access and pays the advertising platforms directly.
It's one of the simplest decisions you can make to protect your digital marketing investment for years to come.
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