spicers lodge

Spicers Retreats

Retreats
About

Who are they?

Spicers Retreats is one of Australia's leading boutique accommodation providers, offering luxury retreats and experiences across some of the country's most unique locations. Previously owned by the Turner family - founders and major shareholders of The Flight Centre Group - the business was recently acquired by global accommodation investment firm Salter Brothers. As specialists in the boutique accommodation sector, Fastrack's deep expertise in this highly competitive market made us a clear choice of digital partner.

Key outcomes

How we've helped Spicers Retreats

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EDM revenue

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Google ranking for individual restaurants

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On Google for restaurants

Process

How we did it

Spicers operates in a highly specialised and competitive corner of the luxury accommodation market, with most properties home to stand-alone restaurants each requiring their own unique positioning. This called for an overarching SEO and content strategy, with a strong focus on local search to drive visibility for each restaurant individually. Operating in a highly seasonal market - and with a large share of bookings for each property coming through Online Travel Agents (OTAs) - a key requirement was also to drive more bookings directly.

We began with a robust local search campaign, reviewing NAP/citation consistency across all properties and running an advanced local citation building and outreach program, with a strong focus on Google Business Profile reviews and optimisation. This was followed by an overarching SEO strategy for the Spicers Retreats website, combining on-site and off-site optimisation with ongoing content updates.

Testimonials

What they said

"They were the right fit for our boutique style of properties and had the experience in this sector we required."

The final result

Fastrack to success

After just two months of local search optimisation, Spicers Retreats' individual restaurants moved into the top 3 positions on local search - with most now ranking in position 1 or 2. Overall website rankings have continued to improve month after month, with many individual locations now appearing in position 1 or the top 5, while EDM revenue has grown by over 200%.

Next Project

Alloggio

Fastrack built Alloggio a fully integrated website, bringing together hundreds of properties across ANZ into one high-converting platform. SEO-led from the ground up, it delivered a 352% increase in conversion rate.

Take a Look

Like what you see?

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